Who We Are
RYSER is a technology solutions, support and managed services provider for businesses and individuals. Based in Paris, Ontario, we gladly support customers throughout Brant County and surrounding area including Brantford, Hamilton, Cambridge, Kitchener, Waterloo, Woodstock and Simcoe.
RYSER was established in 2012 to address the need for a local technology company unafraid of delivering custom and innovative solutions, while providing value and exceptional customer service. Since its inception, RYSER has been focused on reducing the gap between enterprise IT and that of local small and medium businesses by leveraging the cloud and a managed services model. Our goal is to become an innovative leader in the technology solutions and managed services markets for businesses as well as individuals. RYSER is proud to have grown into a full-service technology solutions company, able to deliver enterprise-grade IT services to businesses of all sizes and empower customers by addressing any and all technology challenges and opportunities.
From basic needs, such as computer repair and antivirus, to advanced scenarios such as securing a mixed environment of on-premise and cloud-based servers, to custom solutions to solve a particular business challenge, we will work with your organization to provide an optimal solution. Some of our popular services include:
- Computer, server, and network setup and management
- Backups and disaster recovery
- Enterprise-grade email and collaboration
- Secure, compliant file sync and share
- Surveillance systems
- 24/7 technical support for all major brands
With a staff that is trained to implement and support products from a variety of vendors including Microsoft, HP, Dell, and Cisco, you can rest assured that we have the skills to solve any issue and get you back up and running quickly!
As a full service IT company we like to say “if it plugs in, then we can set it up and support it for you!” But what if you aren’t sure of exactly what you need but you’re certain there’s a better way of accomplishing something, be it a task, process, a way of communicating or interacting… Through our Consulting division, we will sit down with you, get to know your business process and what you’re looking to improve and then provide a solution that’s right for you, fully supported, and built with industry best practices and standards. We provide the solutions you need in order to succeed!
Why Customers Choose RYSER
It’s no surprise why our clients continue to choose us for their technology needs. Put simply, we go above and beyond for every one of our customers.
We are one of the few IT service providers willing to design, implement and support custom projects. If you’ve got an idea on how to improve your business by utilizing technology we will turn it into a reality and provide any support and training that’s required.
Through constant innovation we believe we have our customers interests at heart. The technology industry could not be less static, it’s constantly evolving and improving and as such we at RYSER constantly re-evaluate solutions that have been deployed for customers to see if they can be improved upon, or if a better solution has become available.
Since the beginning, customer support has been our highest priority. As such we deliver flexible means of contacting our friendly and responsive technical support staff.
Finally, with any of our solutions and services we aren’t satisfied until you are! Customer satisfaction is at the core of our business and as such, we strive to establish life-long relationships with all of our customers. Please check out our Customer page to read about some of our highly satisfied customers.